Privacy Policy
Last updated: January 2025
1. Who We Are
SecureAxis Systems Ltd ("SecureAxis", "we", "us", "our") is a security systems provider based in the United Kingdom. We are committed to protecting and respecting your privacy. Our primary contact for data matters is [email protected].
2. Information We Collect
We collect information you provide directly to us when you submit a consultation request or contact form, including: your name, company name, email address, the type of service you require and any additional details about your project or site.
3. How We Use Your Information
We use the information we collect to: respond to your enquiries and consultation requests; provide you with information about our services; process and manage your project requirements; improve our website and services; and comply with our legal obligations.
4. Legal Basis for Processing
We process your personal data on the basis of: (a) your consent when you submit a contact form; (b) legitimate interests in responding to business enquiries; and (c) performance of a contract when we provide services to you.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements. Enquiry data is typically retained for up to 3 years.
6. Third-Party Sharing
We do not sell, trade or otherwise transfer your personal information to outside parties. We may share data with trusted service providers who assist in operating our website and business, subject to confidentiality agreements.
7. Your Rights
Under UK GDPR, you have the right to access, rectify or erase your personal data; restrict or object to processing; and data portability. To exercise these rights, contact us at [email protected].
8. Cookies
Our website uses cookies to improve your browsing experience. See our Cookie Policy for full details on what cookies we use and how to manage them.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
10. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].